A. General

In this Privacy Policy (“Policy”), the words "we", "our", and "us" refer to Nakshatra Academy of Excellence and the terms “You”, “Your”, “Yours” and “User(s)” refer to you (as a User of the Nakshatra Academy of Excellence Platform). The privacy mechanism outlined in this Policy, identify personally identifiable or Personal Information (defined below) that may be collected, how such information is used, and the choices You have regarding our use of this information.

 

In addition to the terms stated in our Terms and Conditions , we are committed to protecting Your privacy. Only authorized representatives of Nakshatra Academy of Excellence and on a need-to-know basis only use any information received from You and as consented by You. We constantly review our systems and data to secure Your Personal Information. In the event of any identified unauthorized use or disclosure of information or upon Your complaint, we will investigate any such complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. If You do not agree with any provisions of this Policy, the Terms and Conditions or any other rules, policies or guidelines published on the Nakshatra Academy of Excellence Platform (also referred to as the “Platform”) as applicable to you, then, you should not access or use the Platform or engage in communications with us and are required to leave the Platform immediately. By accessing and using the Platform, providing Your Personal Information, or by otherwise signaling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy, Terms and Conditions or any other rules, policies or guidelines published on the Platform, and Nakshatra Academy of Excellence disclaims all the liabilities arising therefrom.

 

If any information You have provided or uploaded on the Platform violates the terms of this Policy, Nakshatra Academy of Excellence may be required to delete such information upon informing You of the same and revoke Your access.

 

Capitalized terms used but not defined in this Policy can be found in our Terms and Conditions.

 

Please read this Policy carefully prior to accessing our Platform and using the services. If you have any questions, please contact us at: dialnakshatra@gmail.com

B. Applicability

This Policy applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). By submitting Personal Information, You are consenting to the use and processing of such information in accordance with this Policy. If You have inadvertently submitted any Personal Information to Nakshatra Academy of Excellence prior to reading the Policy statements set out herein, or You do not agree with the manner in which the Personal Information is collected, stored, or used, then You may access, modify and delete all information stored about You by writing to us at dialnakshatra@gmail.com. Nakshatra Academy of Excellence is keeping Personal Information of the User, and every User is also entitled to require Nakshatra Academy of Excellence to delete and destroy all such information (but not that of other Users).

 

This Policy applies to the Platform and any other services that are owned and operated by Nakshatra Academy of Excellence. Third party websites may place their own cookies or other files on the Users' computer, collect data or solicit Personal Information from the Users, for which Nakshatra Academy of Excellence is not responsible or liable. Accordingly, Nakshatra Academy of Excellence does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does Nakshatra Academy of Excellence guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages, or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Nakshatra Academy of Excellence of the website, the website's provider, or the information on the website. Nakshatra Academy of Excellence encourages the User to read the privacy policies of each such website and the User understands that its solely such third party who is responsible to the User in this regard.

 

Nakshatra Academy of Excellence has taken reasonable precautions as per applicable laws and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

 

C. Access

Users are allowed to access the Platform, register for courses and avail services available with Nakshatra Academy of Excellence as a guest and without creating an account on the Platform or providing any Personal Information, Nakshatra Academy of Excellence takes no responsibility or validate the information provided by the guest, except as otherwise required under any law, regulation, or an order of competent authority. In order to have access to all the features and benefits on our Platform, a User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from Nakshatra Academy of Excellence, is optional. Nakshatra Academy of Excellence may, in future, include other optional requests for information from the User to help Nakshatra Academy of Excellence to customize the Platform to deliver personalized information to the User. Without User's agreement, Nakshatra Academy of Excellence will not share, rent, or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. Nakshatra Academy of Excellence may keep records of telephone calls received and made for making enquiries, registered courses, feedback, or other purposes for the purpose of rendering services effectively and efficiently.

 

D. Personal Information

“Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, gender, or phone number provided to Nakshatra Academy of Excellence at the time of registration or any time thereafter. Personal Information may include “Sensitive Personal Information or Data” as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and General Data Protection Regulation (GDPR) and in this context, includes passwords or any financial account information provided by You during registration.

 

We request You to not provide us with any Personal Information unless specifically requested by us. In such events, we bear no liability to such Personal Information provided by You.

 

E. Automatic Information Collection

Our system collects information that is sent over the internet without Your control. Some examples of the information we collect and analyze include the Internet protocol (IP) address used to connect Your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc., the full Uniform Resource Locator (URL) click stream to, and from our Platform, including date and time; cookie number; courses or videos You viewed or searched for; the email id You used to call our customer service.

 

During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.

 

F. Information Security

We are committed to protecting Your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect Your Personal Information from unauthorized access, alteration, transmission, and deletion.

 

To protect the security of Your Personal Information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information You input. To prevent unauthorized access to sensitive information, it is important for You to monitor those who have access to Your password and to Your computer, laptop, or any other device through which Your account can be accessed. Be sure to sign off when finished while using a shared computer.

 

However, please do note that given the nature of internet transactions, Nakshatra Academy of Excellence does not take any responsibility for the transmission of information including Personal Information shared by You other than as set forth in this Policy. Any transmission of information on the internet is done at Your risk and shall not be responsible for the circumvention of the privacy settings or security measures either by You or any third-party.

 

G. Use of your personal information

While availing our services You will provide access to Nakshatra Academy of Excellence with Your Personal Information. If that information is wrong, You can request us to modify or delete the same. Nakshatra Academy of Excellence will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to You and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask You to verify Your identity before we can act on Your request. Nakshatra Academy of Excellence may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent.

 

We never retain Your Personal Information longer than it is required for the purposes of providing services through the Platform or as set out in this Policy and for legal or regulatory reasons.

 

Nakshatra Academy of Excellence shall use Your Personal Information to ensure services with respect to the Platform are presented to You in the most effective manner, to secure the Platform and make improvements, to perform market research and product analysis, to carry out our obligations to You, and to communicate with You. The said communication can either be by calls, text, or emails and for purposes which include transactional, service, or promotional calls or messages.

 

H. Report, Analysis & Confidentiality

Nakshatra Academy of Excellence may have to use Personal Information without reference to any persona or identity for research, statistical analysis improving the Platform of functionalities offered thereon and business intelligence purpose and may transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.

 

All Nakshatra Academy of Excellence employees and data processors, who have access to, and are associated with the processing of Sensitive Personal Data or Information, are obliged to respect the confidentiality of every User's Sensitive Personal Data and information.

 

I. Basis of Collection and Processing of Your Personal Information

We collect and process Your Personal Information based on the following legal parameters depending upon the nature of Personal Information and the purposes for which it is processed:

 

• We rely on your consent in order to process Your Personal Information in certain situations. If we require Your consent to collect and process certain Personal Information, as per the requirements under the applicable data protection laws, Your consent is sought at the time of collection of Your Personal Information and such processing will only be performed where consent is secured.

 

• Compliance with a legal obligation: Your Personal Information may be processed by us, to the extent that such processing is necessary to comply with a legal obligation.

 

Where the processing is based on Your consent, You have the right to withdraw Your consent at any point in time. Please note that should the withdrawal of consent result in us not being able to continue offering our products and services to You, we reserve the right to withdraw or cease our products and services to You upon Your withdrawal. If at any time You wish to not receive any communication from our end You can opt-out of the same by writing to us on dialnakshatra@gmail.com. Upon receipt of your request to withdraw your consent, the consequences of withdrawal may be communicated to you. Upon Your agreement to the same, our request for withdrawal will be processed.

 

J. Cross-Border Data Transfer

Any Personal Information that we transfer will be protected in accordance with this Policy as well as with adequate protections in place in compliance with applicable laws and regulations.

 

Please note that these countries may have differing (and potentially less stringent) privacy laws and that Personal Information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies, and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar process.

 

Please note that the Personal Information we hold about You may have to be transferred to other countries outside Your residential country. Same shall be done in accordance with the purposes described in this Privacy Policy.

 

K. Children’s Privacy

Some of our services require collection of children’s Personal Information. For such purposes we would also collect parent/guardian’s Personal Information. For processing of children’s Personal Information, we have a parental consent system, which requires the parent/guardian to provide their consent. The information in the relevant parts of this notice applies to children as well as adults. If Your child faces any form of abuse or harassment while availing our services, You must write to dialnakshatra@gmail.com so that necessary actions can be taken.

 

L. Sharing of Information

Your Personal Information may be shared with third parties who have a need or authority to receive such information, however, we disclose Personal Information only where it is lawful to do so. This includes instances where we or they (i) need to provide you with products or services; (ii) have asked you for your consent to share it, and you have agreed; (iii) have a legitimate business reason for doing so; (iv) have a legal obligation to do so. For e.g., to assist with detecting and preventing fraud; or (v) have a requirement in connection with regulatory reporting, litigation or asserting or defending legal rights and interests.

 

Having stated the above, please know that we do not sell or otherwise disclose Personal Information we collect about you for monetary or other valuable consideration.

 

We may share Your Personal Information with third parties in the manner specified hereinbelow -

 

• Affiliates and Subsidiaries: We may disclose information about you to our affiliates, subsidiaries and other businesses under the same control and ownership, and their respective officers, directors, employees, accountants, attorneys, or agents, who need the information to help us provide our Platform or process the information on our behalf. We require our affiliate, subsidiaries and other businesses under the same control and ownership to follow this Privacy Policy for any Personal Information that we share with them.

 

• Third-party vendors: We may share information about you with third-party vendors or service providers (including consultants, payment processors, and other service providers) who need the information in order to provide their support services to us, or to provide their services to you on our behalf. These services may include providing customer support, performing business and sales analysis, supporting our website functionality, facilitating payment processing, and supporting contests, surveys, and other features offered on our Platform. Such third-party vendors are not allowed to use the information for any purpose other than what it was provided for and they are required to process and use the information in accordance with this Privacy Policy.

 

• Legal Disclosures: We may disclose information about you in response to a court order, or other governmental request. Without limitation to the foregoing, we reserve the right to disclose such information where we believe in good faith that such disclosure is necessary to:

  • comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests;

  • protect and defend Nakshatra Academy of Excellence’s or a third party's rights and property, or the safety of Nakshatra Academy of Excellence, our users, our employees, or others; or

  • prevent, detect, investigate and take measures against criminal activity, fraud and misuse or unauthorized use of our Platform and/or to enforce our Terms of Service or other agreements or policies.

To the extent permitted by law, we will attempt to give you prior notice before disclosing your information in response to such a request.

 

• Business transfers: In the event Nakshatra Academy of Excellence undergoes any merger, acquisition, or sale of company assets, in part or in full, by another company, or in the unlikely event that Nakshatra Academy of Excellence goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

 

• Advertising and Analytics Partners: We may share usage data with third-party advertisers, advertisement networks, and analytics providers through cookies and other similar technologies.

 

• With Your Consent: We may share and disclose information with your consent or at your direction.

 

Your information may be shared for reasons not described in this Policy, however, we will inform you before we do the same.

 

Please note that we cannot control the actions of other Users of the Platform with whom You may choose to share Your Personal Information, and any such actions on Your behalf shall be solely Your responsibility.

 

M. User choices with regard to access of information

Nakshatra Academy of Excellence may communicate with the Users through calls, SMS, emails, or notices posted on the Platform or through any other means available, which shall include but not be limited to text, other forms of messaging, calls etc. The Users can change their e-mail and contact preferences at any time by logging into their account or by emailing at dialnakshatra@gmail.com

Nakshatra Academy of Excellence may, if You so choose, send direct e-mailers to You at the address given by You. Further, Nakshatra Academy of Excellence may reach out to you regarding any products or services, including for taking any feedback, addressing any complaints, informing You about new features or free/paid courses. However, You will have the option to ‘opt-out’ of such direct e-mailers, calls, SMS, etc., either by way of links provided at the bottom of each mailer or SMS, or through such other means as may be communicated by us. We respect Your privacy and to the extent that You choose not to receive such communications, we will take all steps to remove You from the list. Should You evidence any violation of our terms and policies, please write to us at dialnakshatra@gmail.com and report such incident.

 

User shall not disclose their Personal Information to any third parties that is not authorized by Nakshatra Academy of Excellence and verify the identity of such person who seek information. All the information provided to Nakshatra Academy of Excellence by You, you as a User confirms that the same, including sensitive Personal Information, is true, accurate and voluntary. User has the right to withdraw information at any time, in accordance with the terms of this Policy and the Terms and Conditions.

 

N. Your Rights

In general, all Users have the rights specified herein this section. However, if you are located in the United Kingdom (UK) or European Union (EU) or European Economic Area (EEA), You have the certain specific rights under the UK and EU General Data Protection Regulation (GDPR) respectively as specified further below in this section. To understand Your rights, please read this section carefully. Right to Confirmation and Access: You have the right to get confirmation and access to your Personal Information that is with us along with other supporting information.

 

• Right to Correction: You have the right to ask us to rectify your Personal Information that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Information that you think is incomplete or out-of-date.

• Right to be Forgotten: You have the right to restrict or prevent the continuing disclosure of your Personal Information under certain circumstances.

• Right to Erasure: If you wish to withdraw/remove your personal Information from our Platform, you have the right to request erasure of your Personal Information from our Platform by writing to us at dialnakshatra@gmail.com However, please note that such erasure will remove all your Personal Information from our Platform and may result in deletion of Your account on the Platform permanently, and the same will not be retrievable.

 

If you are located in the United Kingdom (UK) or European Union (EU) or European Economic Area (EEA), you have the following rights under the UK and EU General Data Protection Regulation (GDPR) respectively –

 

• Right of Access - Upon request, you have the right to get a confirmation as to whether or not we are processing Your Personal Information, a copy of Your Personal Information and any other additional information as specified by General Data Protection Regulation (EU-GDPR).

• Right to Rectification - Upon request, you have the right to get Your inaccurate Personal Information rectified and your incomplete Personal Information completed.

• Right to Erasure - Upon request, you have the right to obtain erasure or deletion of Your Personal Information on the grounds specified by EU-GDPR unless any exception specified by EU-GDPR is preventing us from executing Your right.

• Right to Restriction of Processing - Upon request, you have the right to request restriction of processing of Your Personal Information on the grounds specified by EU-GDPR.

• Right to Data Portability - Upon request, you have right to receive and/or transmit to any other organization, Your Personal Information which you have provided to us in a structured, commonly used and machine-readable format on the grounds specified by EU-GDPR unless any exception specified by EU-GDPR is preventing us from executing Your right.

• Right to Object - Upon request, you have the right to object to the processing of Your Personal Information on the grounds specified by EU-GDPR.

• Right to Not be subject to Automated Decision-Making, including Profiling - You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects concerning You.

• Right to lodge a complaint with the Supervisory Authority - You have the right to lodge a complaint with a supervisory authority, specifically in the Member State of Your habitual residence, place of work or place of an alleged infringement of the General Data Protection Regulation.

 

 

O. Cookies

Like other online ad networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, “Cookies”). Cookies are small text files that are placed on Your computer by websites that You visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about your actions to the owners of the website. Cookies enable us to learn about what ads You see, what ads You click, and other actions You take on our sites and other sites. This allows us to provide You with more useful and relevant ads. For example, if we know what ads You are shown we can be careful not to show You the same ones repeatedly. We do not associate Your interaction with unaffiliated sites with Your identity in providing You with interest-based ads. Most web browsers allow You some control of cookies through browser settings.

 

Outlined below are the categories of cookies along with a description of what they are used for.

 

• Strictly Necessary Cookies - These cookies are needed to run our website, to keep it secure and to comply with regulations that apply to us.

• Functional Cookies – We may use functional cookies on our website. These cookies allow us to remember information You enter or choices You make (such as Your username, language, or Your region) and provide You with enhanced, more personalized features.

• Performance/Analytics Cookies – We may use performance/analytics cookies on our website. These cookies collect information about how visitors use our website and services, including which pages visitors go to most often and if they receive error messages from certain pages. It is used to improve how our website functions and performs.

• Marketing Cookies – We may use marketing cookies on our website. These cookies help us decide which of our products, services and offers may be relevant for You. We may use this data to tailor the marketing and ads You see on our own and other website and mobile apps, including social media. For instance, you may see our ads on other sites after You have been to our website.

 

P. Interest-Based Ads

On unaffiliated sites, Nakshatra Academy of Excellence may display interest-based advertising using information You make available to us when You interact with our Platform, content, or services. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to You based on information from activities such as subscription on our Platform, visiting sites that contain Nakshatra Academy of Excellence content or ads. In providing interest-based ads, we follow applicable laws, as well as the Code for Self-Regulation in Advertising by the Advertising Standards Council of India and the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (a coalition of marketing, online advertising, and consumer advocacy organizations).

 

We do not provide any Personal Information to advertisers or to third party sites that display our interest-based ads. However, advertisers and other third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards (for example, users in eastern India who bought or browsed for literature books). Also, some third parties may provide us information about You (such as the sites where You have been shown ads or demographic information) from offline and online sources that we may use to provide You more relevant and useful advertising.

 

Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on our sites directly to Your browser. They automatically receive Your IP address when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize ad content. We do not have access to or control over cookies or other features that advertisers and third-party sites may use, and the information practices of these advertisers and third-party websites are not covered by our Policy. Please contact them directly for more information about their privacy practices.

 

Q. Revision of Terms & Grievance Reporting

Nakshatra Academy of Excellence may update or amend this Policy at any time, with or without advance notice. In the event there are significant changes in the way Nakshatra Academy of Excellence treats User's personally identifiable information, Nakshatra Academy of Excellence will display a notice on the Platform or send Users an email. Nakshatra Academy of Excellence's current Policy to all information that Nakshatra Academy of Excellence has about Users and their account.

 

Notwithstanding the above, Nakshatra Academy of Excellence shall not be required to notify the Users of any changes made to the privacy policy. Should You have any concern or reject the changes in the privacy policy You can refuse to accept the amendments and opt for withdrawing Your Personal Information by writing to us at dialnakshatra@gmail.com